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Services

What We Build for Owner-Led Businesses

Every engagement is custom-scoped to your workflows, goals, team capacity, and constraints. The McCarty Enterprises Group does not force your operation into rigid package templates.

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Voice Agents Workflow Automation Website Design Knowledge Systems Deep Research Podcast Creation Realtor AI Platform Consulting & Execution

Voice Agents

AI-powered voice systems for your business — both customer-facing and internal. This is one of the most powerful and least common capabilities available from an operator-focused partner.

Lead Service
📞

Outward-Facing Voice Agents

An AI phone presence that reflects your business — handles inbound queries, qualifies callers, routes to the right person, and never misses a lead after hours.

Think AI receptionist plus sales support layer, built around your specific knowledge and process.

  • Answers questions about your services, pricing, and availability
  • Qualifies inbound leads before they reach your team
  • Routes calls and takes messages intelligently
  • Available 24/7 without adding headcount
Lead Service
🎙️

Internal Voice Agents

Call your own business. Get answers about your data, complete actions, and manage operations by voice — without logging into a dashboard.

A voice-controlled operations assistant built on your actual business data.

  • Query pipeline status, team activity, and KPIs by voice
  • Trigger workflows and create tasks hands-free
  • Built on your existing CRM and operational tools
  • Designed for owners who move fast and need answers now

AI Workflow Automation

Business automations that save time, money, and mental bandwidth. Custom-scoped to what your operation actually does — not what a generic template assumes it does.

What gets built

  • Lead handling, follow-up sequences, and CRM logic
  • Scheduling, task routing, and handoff workflows
  • Internal alerts, approvals, and accountability loops
  • Reporting automation and KPI delivery
  • Recurring operational cadence workflows

Problems it solves

  • Slow lead response and missed follow-up
  • Dropped tasks between teams or systems
  • Owner bottlenecks in routine decisions
  • Manual reporting overhead each week
  • Inconsistent execution under load

Case study: Justin Kelly — 250+ zip codes, one operator, zero dropped balls

Justin manages a sales territory covering more than 250 zip codes. A custom operations management system was built to consolidate territory data, scheduling logic, and coordination into one workflow — replacing fragmented manual tracking.

Result: Estimated 10–15 hours per week saved in coordination time.

Website Design & Redesign

Full website builds and redesigns that look sharp and convert. The McCarty Enterprises Group site itself is proof of what gets built — functional, fast, and designed to drive action.

What gets built

  • Full site builds from strategy through deployment
  • Redesigns that fix conversion and credibility gaps
  • High-clarity service and landing page structures
  • Contact and booking flows tied to your calendar
  • Mobile-responsive, fast-loading, Vercel-hosted

How it fits the full stack

Website work is most powerful when combined with the rest of the automation layer. A site that books calls is more valuable when those leads flow directly into your CRM, trigger follow-up sequences, and route intelligently based on what the visitor requested.

We build websites as part of the operational picture, not as a standalone deliverable.

Knowledge Documentation & AI-Powered Systems

Capture what your team knows. Turn it into a system anyone can query. Stop losing institutional knowledge when people leave or processes drift.

What gets built

  • SOP documentation and process capture from subject matter experts
  • Structured knowledge bases built from tribal knowledge
  • AI-queryable documentation — ask it a question, get the right answer
  • Onboarding systems that encode how your business actually works

Active proof: postal services knowledge capture

A university mailroom's operational SOPs and institutional knowledge were captured, structured, and converted into a queryable AI-powered system.

The model: consult on what needs documenting → capture it from the people who know it → build the system that makes it accessible to everyone who needs it.

Result: Operational knowledge no longer locked in one person's head.

Deep Research Systems

AI-powered research that goes beyond summaries. Actual analysis, sourced intelligence, and actionable recommendations — not a rehash of the first page of Google results.

What gets built

  • Market and competitive research workflows
  • Territory and prospect intelligence pipelines
  • Ongoing monitoring systems that surface what matters
  • Research-to-decision pipelines for owner-level priorities

Problems it solves

  • Hours spent on manual research that could be automated
  • Decisions made on incomplete or stale information
  • Territory intelligence that lives in spreadsheets and dies there
  • No system to track what competitors or markets are doing

Personalized Podcast Creation

Custom, AI-assisted podcasts for businesses and individuals. Both personal branding and business use cases.

Business use cases

  • Thought leadership content built around your expertise
  • Industry commentary and market insights, regularly produced
  • Client education series tied to your services
  • Internal team communications in audio format

Personal use cases

  • Personal brand development through consistent audio content
  • Curated news and research digests in podcast form
  • Documentation of expertise and experience over time
  • Content that compounds: builds audience, builds credibility

Industry-Specific AI Platform: Real Estate

A full-stack AI platform built for realtors and real estate agencies — designed to integrate every AI capability into one operational system for agents and teams.

Platform capabilities

  • Voice agent system — AI handles inbound calls with intelligence across platforms
  • Automated social media — templates auto-populate with MLS data and agency branding
  • Admin workflows — closing contracts, offer emails, and communications drafted immediately
  • Fully integrated CRM — contact management wired through the entire platform
  • Complete knowledge base — codes, zoning, HOAs, taxes accessible instantly by agent or client

Why this matters for other industries

The same capability stack — voice agents, automated content, admin workflows, CRM integration, and knowledge systems — is deployable for any industry with enough operational complexity to benefit from it.

This platform is the proof-of-concept that a full AI operating layer can be built for a specific vertical. If your industry has repetitive admin, complex client communication, and knowledge that should be accessible in real time, the same model applies.

Ask about what a platform like this would look like for your operation on the diagnostic call.

Consulting & Execution (Bundled Model)

Not just advice. Not just implementation. Both, together, in one accountable model — so strategy does not get separated from delivery.

How it works

  • Diagnose — identify where the operation is leaking time, revenue, or clarity
  • Scope — define what to build first and what outcomes to measure
  • Build — implement the system in your actual workflow
  • Deliver — hand off with documentation, training, and a refinement path

Commercial terms

Every engagement is custom-scoped to your business. There are no rigid tiers or pre-packaged pricing.

  • 50% upfront to begin work
  • 50% at delivery acceptance
  • Scope and pricing defined before any work starts
  • No surprise additions, no retainer lock-in

Every capability. One operator. Deployed to your actual business.

The diagnostic call is where we figure out which of these capabilities applies to your situation, in what order, and what the first sprint should accomplish.

Best fit: owner-led teams with active demand but inconsistent follow-up, handoffs, or reporting rhythm.

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